Testimonials

 Testimonials from Our Customers

"The rest of the PC's were received today. Thank you so much for the fantastic help. I just want to say that it was a much more pleasant experience ordering through you, than it was attempting to order through [the manufacturer] directly. If there are any more items that we need for this move I'll be sure to go to you first!"

— Marc L.
IT Technician
Oakville, ON

"Patty is one of the best sales agents that I work with: accurate quotes, very helpful consultative services on products, gets answers quickly to inquiries and issues, delivers constant and consistent excellent customer service every day. Thank You Patty !!!"

— Steven
IT Procurement Analyst
California State Controller's Office

"I work for Medicalis here in Kitchener, ON and we have been using Programmer's Paradise as a reseller for several years now. I wanted to take a few minutes to share some feedback about Andy Osman who is our Sales representative at your Company.

I have been working in the IT industry for over 15 years now and during this time I have worked with several resellers. However, I have never been so impressed with a reseller as I am with Andy. He is by far the best there is in this industry and I would highly recommend him to anyone needing access to hardware and software."

— Colin G.
IT Systems & Support Analyst
Medicalis Corporation

"Programmer's Paradise is now my ace-in-the-hole! You single-handedly salvaged a transaction that I worked on for the better part of a year, by providing me with your Flexible Payment Option. Prior to your proposal, I worked on an Enterprise License Agreement with Quest Software that took a year to finalize, not so much with Quest, but with my own senior management. After selling the final proposal to my senior management, which included a payment option with another financier, the transaction almost fell apart because of the financier's convoluted paperwork and terms. Programmer's Paradise stepped in and saved the day with extremely streamlined paperwork and very flexible terms. Thanks again Programmer's Paradise!!"

— Director of Procurement
SunGard Availability Services

"Maggie, you have been most helpful in getting an answer to my problem in a very timely manner. ...When you called I was pleasantly surprised, and when you solved the issue so quickly and professionally, I was relieved to know that your company did have quality customer care. Thank you for your service. ...Customer Service as you have provided me should be recognized as it is sadly not the norm."

— Diane
Edmonds, WA

"I was amazed at how fast I received my order. I will definitely shop with Programmer's Paradise again."

— Adam H.
Charlotte, NC

"Your rep went above and beyond before and after discovering difficulties with my order."

— Alexander C.
Kansas City, MO

"I am thrilled that my organization has developed a relationship with Programmer’s Paradise!"

— Ben H.
Newland, NC

"Ordered on-line. Excellent service. Best Educational pricing I found by a big margin."

— Dave F.
Beaufort, SC

"Programmers Paradise has always been trustworthy for me. Great Job!"

— David N.
Brea, CA

"Your [VMware] Jumpstart service was just what we needed to get our virtual infrastructure implementation up and running.  Even with knowledgeable staff on-site, [your team] was able to provide a higher level of training and knowledge transfer that was crucial to our being able to support the environment.  I highly recommend it."

— Frank J. Ureña, Chief Information Officer
Thomas Direct Sales

"You went the extra mile, by contacting the manufacturer for expedited delivery."

— Harvey H.
Larkspur, CO

"Your rep Doug H answered the phone all four times -- no voice mail, no being put on hold. "

— John C.
Santa Monica, CA

"I am writing you in regards to my recent Programmer’s Paradise Experience. Excellent Service!  If anybody has ever experienced Microsoft Licensing, and just how complicated it can be, Programmer’s can solve the confusion. My account manager did an amazing job with my complicated order, fast, courteous, informative.  She stayed right on my order from start to finish.  I greatly appreciate her service, and look forward to doing more business with her. "

— Kathy S.
Montreal, Quebec

"Your rep took the time to both call and e-mail, to confirm my status as a  teacher.  Helga L was very professional and courteous.  I will buy from Programmer's Paradise, again.  Thank you!"

— Lou Ann H.
Waikoloa, HI

"I emailed and got a response the same day.  I also got follow-up emails over time.  I had a very positive experience with your sales rep.  Thank you."

— Michele D.
Denver, CO

"Going from zero knowledge of the VMware Infrastructure to the level of familiarity we were able to obtain with the Jumpstart program was unprecedented. We've had similar programs performed onsite for other software/hardware vendors that paled in comparison. The VMware jumpstart provided an excellent way for our organization to quickly and efficiently implement a much needed virtual environment."

— Project Leader, Tinker Air Force Base

"Your rep Kevin K went far beyond my expectations in order to assist me.  It is a sure bet that I will contact him for my future purchases."

— Randal G.
Christiansburg, VA

"My experience was excellent.  I sent an email asking about a product and within minutes, not only did I get an email response, I got a phone call, and my product was ordered and everything (the email, phone call, placing the order, etc.) only took about 5-6 minutes.  Excellent!  My sales rep Joseph D was wonderful."

— Rochelle W.
Oak Ridge, TN

"You always seem to have the program that I want, when I want it and the turnaround time is extraordinary. Your people are courteous and helpful."

— Sandra E.
Waterford Works, NJ

"Your service and the expert salesman have made the impossible possible."

— Shane A.
Mesa, AZ

"I ordered a software package that is not normally available for online delivery. The software company was in Germany and overnight delivery was not possible. Your rep Helga L went above and beyond all expectations in contacting the software company and arranging online delivery. She then followed up the next day with a call to make sure I received my order. Any future purchases for software will be from Programmer’s Paradise. Thanks."

— Wendell S.
Crawford, TX

"I provided a bad serial number but a sales rep left me a voicemail message concerning the error the very next day asking me to call her back.  As I was lazy, impatient, and really prefer email, I just replied to the order confirmation email sent to me with an explanation and the correct serial number and you guys didn't miss a beat because I received my software license the following day.  I appreciate the flexibility and the low prices.  Thanks. "

— William H.
Normal, IL

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 Testimonials from Our Software Publishers

"Jane: Just a brief note to thank you for going above and beyond the call of duty regarding the creation of my Box Shot advertisement for BoundsChecker by Micro Focus. You and your TechXtend marketing team should be commended for using your collective creativity to generate an absolutely awesome advertisement for us on such short notice. Please pass on my appreciation to those on your team who may have contributed, and a special thanks to you for personally demonstrating the leadership and 'Can Do' attitude that is the hallmark of a great business executive."

— John Ingemi, DevPartner Business Unit Executive
Micro Focus

"Just wanted to drop a note to thank you for your flexible programs and the ease of doing business with you. Your flexible payment options allowed my company to work within our revenue recognition requirements and maximize the size and profitability of our deal while allowing our customer the flexibility they needed in their payment structures. Additionally, the simplicity of your paperwork and the ease of the transaction made it an absolute pleasure for us and for our customer. Our customer investigated multiple procurement options and the program, the cost and the ease of paperwork made it a no brainer to go with TechXtend/Programmers and CA. I truly believe that is a huge differentiator between your company and other partners I have worked with in the past."

— Solution Sales Director
CA Technologies

"I am sending this email to thank you for your assistance. We would not have been able to close this opportunity without your active involvement and flexibility. Once we engaged directly with you, we were able to double the size of the opportunity, shorten the sales cycle and meet our corporate end of quarter timeframes. While these were all huge benefits I found your persistence and customer service to be the most rewarding part of working with you. Thank you for all of your efforts and I look to driving future business with you."

— Manny Carral, Territory Account Executive
VMware

"I want to recognize the amazing job done by the team at Programmer's Paradise last night.

It is almost unheard of to be able to engage with a partner in the morning, and by mid-afternoon have them prepare and approve a deal. They [Programmer's Paradise] arranged the deferred payments, and then stayed late to make sure the paperwork was filed in time for our last-minute promo, on the last day of the month.

We have a fantastic partner in Programmer's Paradise - their efforts on our customer's behalf made it possible for us to get them the best deal on a product upgrade I have been able to offer in a long time - and in record time."

— Rich W., Account Executive
Sophos, Inc.

"Programmer’s Paradise is not only an extraordinary strategic partner, but a valuable extension of our sales team."

— Craig L., National Channel Sales Manager
Embarcadero

 “We appreciate the time that Programmer's Paradise invests in learning about ComponentOne products and how they help our customers.  We believe that it results in smarter buying decisions and more satisfied developers.”

— Diane M., Director of Sales
ComponentOne LLC

"...the federal government is very demanding, especially during the procurement process. We appreciate Programmer’s Paradise dedication, prompt response and high level of support."  
 

— Senior Account Manager - Federal Government
Embarcadero

"Programmer's Paradise have always been a pleasure to work with. They pride themselves in going that extra mile for their customers and it shows. Markzware has been partnered with [the company] for over 7 years now and could not be happier with the results. Our success over the last few years has been, in large part, due to the efforts of Programmer's Paradise. They make work fun!"

— Mark S., Channel Accounts Manager
Markzware, Inc.

“I've got to hand it to you and the folks at Programmer's [Paradise]…of all the resellers I've worked with, I've been most satisfied with the level of service I get from your company. Thanks for being a big help!”
 

— Territory Manager
Mindjet

“Programmer’s Paradise has always been helpful and committed to getting my product the notice it deserves. I’d recommend Programmer’s to anyone looking to expand their marketplace both nationally and abroad.”
 

— Chad Williams, President / CEO
Multi Edit Software, Inc.

“Programmer’s Paradise is an exceptional partner that allows Quest Software to grow the value of the deal, close the business sooner than expected and offer flexibility and sensitivity to our customers’ budget cycles.  Our Account Executive delivers quick, professional and competent service every time we have a request.  We look forward to continuing to drive business with you.”

— Doug L., Regional Partner Manager
Quest Software

“I have been very satisfied with our initial results working with Programmer's Paradise; your team is very easy to do business with and provides a unique value-add quality that you just don't find at the larger distribution houses.”

— Manuel Altamirano, Director, Sales & Marketing
Storix, Inc.

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 Testimonials from Industry Researchers

Evans Data Corporation [Developer Marketing Patterns Report 2006]

Programmer’s Paradise: Best Selection

Programmer’s Paradise …“is well known through the industry as the place for developers, and virtually everyone who has a tool to sell has it listed on Paradise. Thus developers gave it the best rating for selection.”

Programmer’s Paradise: Best Catalog

“The Programmer’s Paradise catalog is extremely robust with a huge selection, great product descriptions and interesting bits of information. There’s just no competition.”

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