"The rest of the PC's were received today. Thank you so much for the fantastic help. I just want to say that it was a much more pleasant experience ordering through you, than it was attempting to order through [the manufacturer] directly. If there are any more items that we need for this move I'll be sure to go to you first!"
— Marc L.
"Patty is one of the best sales agents that I work with: accurate quotes, very helpful consultative services on products, gets answers quickly to inquiries and issues, delivers constant and consistent excellent customer service every day. Thank You Patty !!!"
IT Procurement Analyst
California State Controller's Office
"I work for Medicalis here in
Kitchener, ON and we have been using Programmer's Paradise as a reseller
for several years now. I wanted to take a few minutes to share some
feedback about Andy Osman who is our Sales representative at your
I have been working in the IT industry for over 15 years
now and during this time I have worked with several resellers. However, I
have never been so impressed with a reseller as I am with Andy. He is by
far the best there is in this industry and I would highly recommend him to
anyone needing access to hardware and software."
— Colin G.
IT Systems & Support
"Programmer's Paradise is now my
ace-in-the-hole! You single-handedly salvaged a transaction that I worked
on for the better part of a year, by providing me with your Flexible
Payment Option. Prior to your proposal, I worked on an Enterprise License
Agreement with Quest Software that took a year to finalize, not so much
with Quest, but with my own senior management. After selling the final
proposal to my senior management, which included a payment option with
another financier, the transaction almost fell apart because of the
financier's convoluted paperwork and terms. Programmer's Paradise stepped
in and saved the day with extremely streamlined paperwork and very
flexible terms. Thanks again Programmer's Paradise!!"
— Director of Procurement
"Maggie, you have been most helpful in getting an answer
to my problem in a very timely manner. ...When you called I was pleasantly
surprised, and when you solved the issue so quickly and professionally, I
was relieved to know that your company did have quality customer care.
Thank you for your service. ...Customer Service as you have provided me
should be recognized as it is sadly not the norm."
"I was amazed at how fast I received my order. I will
definitely shop with Programmer's Paradise again."
— Adam H.
"Your rep went above and beyond before and after
discovering difficulties with my order."
— Alexander C.
Kansas City, MO
"I am thrilled that my organization has developed a
relationship with Programmer’s Paradise!"
— Ben H.
"Ordered on-line. Excellent service. Best Educational
pricing I found by a big margin."
— Dave F.
"Programmers Paradise has always been trustworthy for me.
— David N.
"Your [VMware] Jumpstart service was just what we needed
to get our virtual infrastructure implementation up and running.
Even with knowledgeable staff on-site, [your team] was able to provide a
higher level of training and knowledge transfer that was crucial to our
being able to support the environment. I highly recommend it."
— Frank J. Ureña, Chief Information
Thomas Direct Sales
"You went the extra mile, by contacting the manufacturer
for expedited delivery."
— Harvey H.
"Your rep Doug H answered the phone all four times -- no
voice mail, no being put on hold. "
— John C.
Santa Monica, CA
"I am writing you in regards to my recent Programmer’s
Paradise Experience. Excellent Service! If anybody has ever
experienced Microsoft Licensing, and just how complicated it can be,
Programmer’s can solve the confusion. My account manager did an amazing
job with my complicated order, fast, courteous, informative. She
stayed right on my order from start to finish. I greatly appreciate
her service, and look forward to doing more business with her. "
— Kathy S.
"Your rep took the time to both call and e-mail, to
confirm my status as a teacher. Helga L was very professional
and courteous. I will buy from Programmer's Paradise, again.
— Lou Ann H.
"I emailed and got a response the same day. I also
got follow-up emails over time. I had a very positive experience
with your sales rep. Thank you."
— Michele D.
"Going from zero knowledge of the VMware Infrastructure
to the level of familiarity we were able to obtain with the Jumpstart
program was unprecedented. We've had similar programs performed onsite for
other software/hardware vendors that paled in comparison. The VMware
jumpstart provided an excellent way for our organization to quickly and
efficiently implement a much needed virtual environment."
— Project Leader, Tinker Air Force Base
"Your rep Kevin K went far beyond my expectations in
order to assist me. It is a sure bet that I will contact him for my
— Randal G.
"My experience was excellent. I sent an email
asking about a product and within minutes, not only did I get an email
response, I got a phone call, and my product was ordered and everything
(the email, phone call, placing the order, etc.) only took about 5-6
minutes. Excellent! My sales rep Joseph D was wonderful."
— Rochelle W.
Oak Ridge, TN
"You always seem to have the program that I want, when I
want it and the turnaround time is extraordinary. Your people are
courteous and helpful."
— Sandra E.
Waterford Works, NJ
"Your service and the expert salesman have made the
— Shane A.
"I ordered a software package that is not normally
available for online delivery. The software company was in Germany and
overnight delivery was not possible. Your rep Helga L went above and
beyond all expectations in contacting the software company and arranging
online delivery. She then followed up the next day with a call to make
sure I received my order. Any future purchases for software will be from
Programmer’s Paradise. Thanks."
— Wendell S.
"I provided a bad serial number but a sales rep left me a
voicemail message concerning the error the very next day asking me to call
her back. As I was lazy, impatient, and really prefer email, I just
replied to the order confirmation email sent to me with an explanation and
the correct serial number and you guys didn't miss a beat because I
received my software license the following day. I appreciate the
flexibility and the low prices. Thanks. "
— William H.
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