Always so quick and responsive
"Our reps have always been great there — from our previous reps thru the years to Justin now. Always so quick and responsive which is how we try to treat our customers as well. It's rare though with our distributors and you all lead the pack!
Thank you for being a great partner to work with!"
— Leisa Johnson, GM & VP, RAM Computer Supply, Inc.
I deal with a lot of vendors/providers... TechXtend is one of the best
"I deal with a lot of vendors/providers and I can safely say that TechXtend is one of the best. I have nothing but good things to say about them. I have been working with Jason D and Nicole C for several years and not had one issue. They are terrific and TechXtend as a company doing business has been fantastic, and I am looking forward to working on new projects with them."
— Gary Bornkamp, Director of Infrastructure, Global Industrial/Systemax
...fast quotes, fast shipping, great selection and the best prices
"Choosing TechXtend for all our hardware and software needs has been a no brainer for us. Our sales rep Michael V did everything he could to help us after we took on 3 feet of water from Hurricane Sandy. Michael promptly offered us some great payment options so we could get back on our feet without having to worry about immediately funding a new IT infrastructure while we were performing renovations, mold/water remediation, and vehicle replacements. This kind of relationship is why solicitations from other vendors are not even entertained anymore. TechXtend offers us fast quotes, fast shipping, great selection and the best prices. I tell my colleagues in the IT community to use them (and Michael!) and they quickly learn why I choose TechXtend."
— Andrew Halucha, IT Director for Showcase/Media, NJ
Thank you so much for the fantastic help
"The rest of the PC's were received today. Thank you so much for the fantastic help. I just want to say that it was a much more pleasant experience ordering through you, than it was attempting to order through [the manufacturer] directly. If there are any more items that we need for this move I'll be sure to go to you first!"
— Marc L., IT Technician, Oakville, ON
I have never been so impressed with a reseller...
"I work for Medicalis here in Kitchener, ON and we have been using [TechXtend] as a reseller for several years now. I wanted to take a few minutes to share some feedback about Andy O who is our Sales representative at your Company. I have been working in the IT industry for over 15 years now and during this time I have worked with several resellers. However, I have never been so impressed with a reseller as I am with Andy. He is by far the best there is in this industry and I would highly recommend him to anyone needing access to hardware and software."
— Colin G., IT Systems & Support Analyst, Medicalis Corporation
...accurate quotes, very helpful consultative services
"Patty is one of the best sales agents that I work with: accurate quotes, very helpful consultative services on products, gets answers quickly to inquiries and issues, delivers constant and consistent excellent customer service every day. Thank You Patty !!!"
— Steven, IT Procurement Analyst, California State Controller's Office
[TechXtend] is now my ace-in-the-hole!
"[TechXtend] is now my ace-in-the-hole! You single-handedly salvaged a transaction that I worked on for the better part of a year, by providing me with your Flexible Payment Option. Prior to your proposal, I worked on an Enterprise License Agreement with Quest Software that took a year to finalize, not so much with Quest, but with my own senior management. After selling the final proposal to my senior management, which included a payment option with another financier, the transaction almost fell apart because of the financier's convoluted paperwork and terms. [TechXtend] stepped in and saved the day with extremely streamlined paperwork and very flexible terms..."
— Director of Procurement, SunGard Availability Services
...quality customer care
"Maggie, you have been most helpful in getting an answer to my problem in a very timely manner. ...When you called I was pleasantly surprised, and when you solved the issue so quickly and professionally, I was relieved to know that your company did have quality customer care. Thank you for your service. ...Customer Service as you have provided me should be recognized as it is sadly not the norm."
— Diane, Edmonds, WA
I was amazed at how fast I received my order
"I was amazed at how fast I received my order. I will definitely shop with [TechXtend] again."
— Adam H., Charlotte, NC
[My TechXtend rep] went above and beyond...
"Your rep went above and beyond before and after discovering difficulties with my order."
— Alexander C., Kansas City, MO
I am thrilled...
"I am thrilled that my organization has developed a relationship with Programmer's Paradise!"
— Ben H., Newland, NC
Best Educational pricing...
"Ordered on-line. Excellent service. Best Educational pricing I found by a big margin."
— Dave F., Beaufort, SC
"[TechXtend] has always been trustworthy for me. Great Job!"
— David N., Brea, CA
...a higher level of training
"Your [VMware] Jumpstart service was just what we needed to get our virtual infrastructure implementation up and running. Even with knowledgeable staff on-site, [your team] was able to provide a higher level of training and knowledge transfer that was crucial to our being able to support the environment. I highly recommend it."
— Frank J. Ureña, Chief Information Officer, Thomas Direct Sales
You went the extra mile
"You went the extra mile, by contacting the manufacturer for expedited delivery."
— Harvey H., Larkspur, CO
...no being put on hold
"Your rep Doug H answered the phone all four times — no
voice mail, no being put on hold."
— John C., Santa Monica, CA
...went far beyond my expectations
"Your rep Kevin K went far beyond my expectations in order to assist me. It is a sure bet that I will contact him for my future purchases."
— Randal G., Christiansburg, VA
...fast, courteous, informative
"I am writing you in regards to my recent [TechXtend] Experience. Excellent Service! If anybody has ever experienced Microsoft Licensing, and just how complicated it can be, [TechXtend] can solve the confusion. My account manager did an amazing job with my complicated order, fast, courteous, informative. She stayed right on my order from start to finish. I greatly appreciate her service, and look forward to doing more business with her."
— Kathy S., Montreal, Quebec
I had a very positive experience...
"I emailed and got a response the same day. I also got follow-up emails over time. I had a very positive experience with your sales rep. Thank you."
— Michele D., Denver, CO
...the Jumpstart program was unprecedented
"Going from zero knowledge of the VMware Infrastructure to the level of familiarity we were able to obtain with the Jumpstart program was unprecedented. We've had similar programs performed onsite for other software/hardware vendors that paled in comparison. The VMware jumpstart provided an excellent way for our organization to quickly and efficiently implement a much needed virtual environment."
— Project Leader, Tinker Air Force Base
...very professional and courteous
"Your rep took the time to both call and e-mail, to confirm my status as a teacher. Helga L was very professional and courteous. I will buy from [TechXtend], again. Thank you!"
— Lou Ann H., Waikoloa, HI
My experience was excellent
"My experience was excellent. I sent an email asking about a product and within minutes, not only did I get an email response, I got a phone call, and my product was ordered and everything (the email, phone call, placing the order, etc.) only took about 5-6 minutes. Excellent! My sales rep Joseph D was wonderful."
— Rochelle W., Oak Ridge, TN
...the turnaround time is extraordinary
"You always seem to have the program that I want, when I want it and the turnaround time is extraordinary. Your people are courteous and helpful."
— Sandra E., Waterford Works, NJ
Your service...made the impossible possible
"Your service and the expert salesman have made the impossible possible."
— Shane A., Mesa, AZ
[Your TechXtend rep] went above and beyond all expectations
"I ordered a software package that is not normally available for online delivery. The software company was in Germany and overnight delivery was not possible. Your rep Helga L went above and beyond all expectations in contacting the software company and arranging online delivery. She then followed up the next day with a call to make sure I received my order. Any future purchases for software will be from [TechXtend]. Thanks."
— Wendell S., Crawford, TX
I appreciate the flexibility and the low prices
"I provided a bad serial number but a sales rep left me a voicemail message concerning the error the very next day asking me to call her back. As I was lazy, impatient, and really prefer email, I just replied to the order confirmation email sent to me with an explanation and the correct serial number and you guys didn't miss a beat because I received my software license the following day. I appreciate the flexibility and the low prices. Thanks."
— William H., Normal, IL